General Feedback

  1. Allow Video game and book reviews

    I think the website might generate a lot of traffic if it included reviews on video games and book reviews. These two products have built a large fan base and they usually come back to sights they find useful. Viewpoints should consider adding them to their reviews directory.

    107 votes
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  2. have a contact phone number with a live person on the other end.

    Sometimes, email is not a quick enough solution to issues/questions. Companies that have live, helpful support on the other end always rate higher with me.

    94 votes
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  3. Make it easier for me to submit a new listing for review with photo's.

    I have had several items that were not in the search engine as listing. So I attempt to start a new listing for review with photo's. Thanksgiving they were counted as qualified but the 5 for $5 review offers of December I have not heard back. Prior to 2011 it was very easy to submit a new listing review. I also have photo's of many items that are without photo's.

    56 votes
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  4. I just read read on your Support page that "writing a review on Viewpoints is easy as 1-2-3".

    Well I'm not so sure about that, because each review I submit, I get an email the next day stating that they can't be published. It is a very GENERIC email, & it does not say specifically what the problem is. This is very frustrating for me, because it takes time out of my day to do reviews, & I do not like wasting my time. Something is going on here! I am not going to put up with this treatment! Fix it! thanks!

    20 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make an iphone app!

    Develop an iphone app where we can read and write reviews check our account info and get our rewards!

    11 votes
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  6. Hate the new layout

    You removed the character counter! That is crazy.

    Also, I can't see my reviews. I don't see my old ones or the ones that I just submitted.

    Other than that, I like it, but those two things are really needed back as soon as possible.

    7 votes
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  7. Points Items

    I wish there was a way I could sort through items that you can get points for reviews from and those you don't. It would save me a lot of time when I was looking for items with points. Also, I would like items I review to fall off of my list so I don't keep going to them.

    7 votes
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  8. Answer support messages

    I already sent a message to support and got no response

    7 votes
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  9. have spell check built in

    if spelling and grammar are so important in a review spell check should be built in or and option.

    6 votes
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  10. My point doesn not developed

    I sent you a lot of review about 100 review, but no significant progress on the My Points in 72 hours, Please help me to solve this problem .

    4 votes
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  11. You have an older person rate an anti-wrinkle firming product

    Perhaps an older person rating an anti-wrinkle firming product would be more believable than a 30 year old.

    4 votes
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  12. 4 votes
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  13. Link to other products in a review

    A quick way to link to another product, like Goodreads and Amazon have. I might want to suggest an alternate product or compare a product with others.

    4 votes
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  14. Numerous address confirmation emails

    Hello, I have had an email to double-check my mailing address at least 4 times since the past holiday season but I have not received anything.

    If I am asked to confirm my address, does that mean I've been chosen to review a product and then it is just down to the timing of the company as to when they send out products to be reviewed!?

    4 votes
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  15. Respond to support emails

    Had an item damaged in shipping. No one will respond to support emails. No way to get the item replaced. No number to cal

    3 votes
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  16. I keep getting emails for products I've never received. Please give me someone to contact.

    I keep getting emails about products I've never received to review, but they are asking for me to review the products. I try to respond to the emails and never get a response. This has happened three times now. If I had a tracking number I could figure out what's going on but no one will respond to me. I don't want to leave a bad review but how do I review something I don't have? Please help me!

    3 votes
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  17. I am unable to submit any review. Why?

    I am not able to submit any of my reviews. Every time I try to submit a review it gives the following message:

    "We're sorry, an error has occurred while loading necessary components. We are looking into the problem. Please try again later."

    Is there any problem currently with the site?

    3 votes
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  18. make it a little easier to "figure out" HOW to enter the listing!!

    It is rather ambiguous as to how to go about getting the proper starting point to write the review.

    3 votes
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  19. Acutaully post feedback even if it is negative

    You want to improve? actually post the feedback people write.I gave legitimate feedback about a product that I purchased and you refused to post it. I did not swear, or write anything untrue. you told my feedback was wrong or was about the wrong product.

    3 votes
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  20. Group reviews together

    Group reviews together and show them on a new page in our accounts. Like kitchen gadgets, bathroom needs, etc... I think it would help so we don't write reviews we have already written.

    3 votes
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